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Reviews

Based on 79 reviews
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Habitat Haven
Carole S.
Upscale kitten coop

We took our time assembling as we are older DIY ers.
We just needed a few more visuals and steps to finalize the structure.
Probably, the crimper learning curve was the biggest challenge with arthritic hands, otherwise, we could see the labor would lead to the desired outcome. The final product meets and exceeds our expectations!

Thanks Jennifer and team; it’s a quality product with top notch assistance in assembly directions.

Catio Phase II

We installed Phase I of our catio 4 years ago. This year, we finally had a chance to install Phase II. We ordered the pieces in October 2021 and they were delivered in November. It was too cold here to install, so we had to wait until this spring. The quality of the towers and tunnels is excellent. We were impressed by the tools, screws, clips, and extra gates that were included with our order. We definitely needed three people to put together our arrangement as most of it was fairly high up (see photos). The connecting clips are great, but it does take a bit of coordination to get the job done. We are very happy with the end result. The cats (4 of them!) are slowly figuring out just how far they can go in the catio…right from the house and then to the very back of the yard. While we still plan to supervise their morning tour of the yard, the catio will be perfect for the rest of their day.

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Habitat Haven
Kevin R.
Norman King of the Catio

So I ordered a catio for my kitties hoping that they would like to be outside. Mainly because I have an adoptee who so desperately wanted to be an outside cat. Well he LOVES IT. I have 3 cats 2 who have shown no interest in the catio. Norman who was the main reason for the purchase spends just about every minute he can in it often throwing a fit until it’s opened up in the morning , and trying to stay out all night. It was a great purchase. The sales staff helped me figure out what I really needed and helped me save some money by suggesting a prefab unit the lions den. It was shipped cross country to CA. It was so worth the purchase. Just a note it’s so much easier to set up with 3 people instead of 2 the extra pair of hands made it much easier.

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Habitat Haven
Tony C.
100% satisfied

I run an animal shelter in Central Virginia. We wanted an outside area where the cats could enjoy the fresh air and sunshine. Being this is a commercial application we wanted something substantial. After a lot of searching we ended up with Habitat Haven. They have been outstanding. We joined forces every step of the way in designing the enclosure to our specific needs and to fit well with the shape of our building. They were a tremendous help to us. Finally we got beautiful drawings to make sure we were on track. The installation was a breeze and the cats absolutely love it! An added bonus is that the staff gets to clean all of the cages while the cats are out enjoying the day. As the cherry on top we had a problem with one of the door hinges well past a year after we installed it and they replaced an entire panel with a compete new door free of charge. I cannot recommend them more highly!

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Habitat Haven
Rebecca W.
Best Purchase I have ever made!!!!

I had wanted a catio for months, but could not find an easy way to go about one. Then I found Habitat Haven's website!! So easy to understand, with so many great catio options! When they did not have a large enough premade kit I emailed them and they responded right away! SUCH NICE people!!!! I got custom designs right away for a large 10 x 9 foot enclosure. After I okayed the designs they custom made my kit SO quickly and it shipped quickly! (there was a carrier/shipper problem with a broken truck, but Habitat Haven kept me informed and I got the kit in about a week, even with a truck delay). Once it arrived it had been packed on a pallet well and everything was labeled. It was SO SO EASY to assemble. I, a 41 year old woman, self assembled it in less than a day! It was just amazing everything got sturdier and sturdier as components were put together! I wish I had known about Habitat Haven sooner. All my cats love it, especially my young kitten who bounces around and climbs the walls. Everything is so well made that the other cats on the shelves don't get bothered, even when is hanging off the walls! Now I am thinking about a "lions den" with a connecting tunnel so the cats can have even more space outside. The cats and I LOVE the space and we spend hours in it each day. I am so thankful to have a safe space for my cats outdoors! A MASSIVE THANK YOU to Habitat Haven!!!!!

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Habitat Haven
John H.
Fantastic Outdoor Kitty Safety..NO more worries

The mountain lions and coyotes have decimated the raccoon and outside cat population in our area. It has been much worse the last 3 years. I started building our Habitat Haven catio in 2017 and have been adding on to it for 5 years. I recently acquired powder coated sheets from Habitat to wrap around a pergola that we can sit in with our 3 cats. Tunnels connect to the pergola and 4 windows as well as other Habitat enclosures. Every day we read in our neighborhood blog about missing kitties. This is the perfect long term customizable solution.

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Habitat Haven
Andrea P.
Off the scale happy cats!

We completed installation of our enclosures yesterday - a window box connected to a lions den. Oh, my goodness! The reaction from our cats was off the scale! They went in and out about 35 times, carefully exploring every inch of the new territory. They encountered a bunny, birds and bugs! We plan to decorate with cat-friendly plants and a tree stump. However, they’re thrilled just with planks.

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Habitat Haven
Sandy C.
Sadie’s catio

Sadie loves her time out in the catio. She runs downstairs every morning and checks if her catio door is open. She plays in it, feels safe and secure. Having the addition, is exactly what she needed. Lots of space and area to run around.

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Habitat Haven
Liz H.
Liz's kitty and bird watching area

My cats love their area! They go out regardless of the weather but do prefer sunny days. I put a tarp over the tunnel so they can camp out under it and stay dry. They love to travel down the perches to get to the side that's closer to the bird feeders. Actually, the birds like to perch on the planks. I hope they are careful. Lol

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Habitat Haven
Jennifer M.
My kitties love their new outdoor enclosure!

We absolutely love the new catio! It took my husband and step son a whole day to put together but they took their time to make sure it was done correctly. The materials are all high quality. The cats are really enjoying spending lots of time in it and our most active kitty even seems a little more relaxed! :)

When we opened the tower packaging we noticed the top of the tower had been damaged in transit. So I called Habitat Haven and spoke with Matt, who was very helpful and said they would send a new top to replace the damaged part. We received the part a few days later. This company’s customer service is outstanding!

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Habitat Haven
Alana L.C.
Cats love it. People marvel.

I purchased the cat tunnel to connect the main house to the cabana. The cat love it. Everyone who comes over comments and just marvles about how cool it is.

Boys think I am the best Mom

I purchased this unit second hand off craigslist for the steal of the century. The original owners had it for over 8 years outside and unprotected in all weather here in the mid-atlantic. I came along and disassembled and reassembled in my carport. The cats love it and am now starting cat-door training. We even have a few neighbor cats come to check it out and scratch their heads over it. I needed some additional parts for the shelving and the customer service and shipping was excellent. I highly recommend this company for both lasting product and continuing service.

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Habitat Haven
Gina D.M.
The best thing for my cats.

My F1 Savannah cat used to run away when we were opening the door. We lost him for a several days a couple of times. Now both of my cats can enjoy their outdoor space whenever they want. I had great cooperation from the guru at Habitat Haven to help me design a solution that would be cost effective for me. The material is good quality and everything came up precut with a set of tools to facilitate the installation.

Happy Cats!

My two cats just love their outdoor enclosure. They wait by the window until it is opened each day, and they are in and out all day long, basking in the sun, watching the bugs and birds, exploring plants, and having a blast. I have added scratching posts, hammocks, hanging toys and stairs, which they all love. But mostly they love the tunnels. I don't know what it is about the tunnels, but make sure you get at least 2!! So happy with this purchase! It is a well made product. You need at least 2 people to build it, 4 is even better. Ours was a tight fit between house and wall, which made it tricky, but very sturdy when finished.

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Habitat Haven
Susan W.
My 🐈‍⬛s love the catios

I have 6 cats and 3 catios. All of the cats spend many hours a day in them. The cats had all been abandoned and lived outside on their own for several years. When I gave them a home they were very happy and didn’t want to go back outside.
But when I bought the catios and attached them my house and 2 other buildings on my property, the cats were thrilled to be able to go safely outside and come back in whenever they wanted. People who walk by my house will often wave at the cats and come over to talk to them. Some bring their dogs over to have a chat with the cats. The cats feel very safe inside the catios and like to have people and dogs stop by to see them.
The cations have really improved their quality of life.

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Habitat Haven
Lynn N.
Perfect Catio

I highly recommend Habitat Haven catios. They are a great company to work with from start to finish. I emailed with questions and they were promptly answered. After giving them the dimensions and sending a photo, they gave me ideas and made some custom adjustments to the catio plans. It arrived with everything I needed, good instructions and was easy to assemble. A quality product. Thank you for giving my kitty, Lady Grey, a comfortable space to get outside and watch the world.

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Habitat Haven
Trina L.
Excelent , but building would needs assistance

My cats ADORE their enclosure, they spend their days outtside!!! having all rescues they always want to go outside and this options makes them happy and gives me piece of mind!!!
However building it was a but harder than i expected. I consider myself pretty handy but i had help and goof thing i did! having someone with construction experience made it a lot easier but besides that nothing bad to say at all, even the process of purchasing what great service!!! love ittt!!! my cats thank you Habitat Haven!

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Habitat Haven
Bill F.
The "playroom" is a hit

We have the build-your-own 3-sided enclosure with floor (46x92x84), which is located on our deck in the mountains of the Southwest in front of a large window with an installed cat door for access. Habitat Haven was very helpful answering questions and offering options during the “design phase” of our project. The product is quite sturdy and assembled readily. We ran across a couple of small production issues (with a hinge or a bracket) which Habitat Haven promptly addressed. We have “customized” our catio a bit - installing carpet tiles on the cedar shelving and Astroturf over the cedar flooring. We also added more grommets and zip-ties to secure the awning more tightly, since it’s often a bit breezy here. Two of our cats spend a significant part of their days in the “playroom” to watch the local birds and other creatures or to stretch out in the hammock or on a shelf and bask in the sun. The occasional hummingbird or bushtit has been foolish enough to alight on the mesh, but all have escaped unscathed so far. We also have some deck furniture set up near the catio, so they can feel more a part of our outdoor activities. We do bring everyone in after dark, however, since we have field mice, raccoons, coyotes, foxes, and more in the area. A few pictures attached.

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Habitat Haven
Susan Z.
The cats are really loving their new window enclosure!

The cats are happy campers! They hop in and out of their new window like it has always been there. I put a piece of Sherpa on the “floor.” Just the right touch. They take naps out there and boy is it great for bird watching. I don’t have to worry about them out there! Safe as can be! Habitat Haven is truly the best! Genius at building a flawless structure. And the Customer Service is over the top!!!!! With the custom “wall” for the cat enclosure, the cat runs leading out of the enclosure and now the new cat window enclosure-I am out of projects! Love ❤️ you guys. Thank you!!

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Habitat Haven
Jewel R.
Best decision - ever!!!! (Added bonus: I no longer have escape artists nor sibling cat fights)

As a California veterinarian, I routinely see how the outdoor cat population are harmed by the four "C"s (cars, coyotes, other cats (disease) and cruelty) - however, like every cat mom, I want my kitties to enjoy the fresh air and sunshine. So, wherever I lived, I used to build a catio. In the past, I would build them from scratch with wood, chicken wire, and other various materials - it was always very time consuming! This last time, I decided to try the Habitat Haven module system & I am so happy I did. I highly recommend their product.

I first saw their product at a "pet fair" several years ago - I thought it was sturdy and well made...and I even remember asking them if they had experience in California (or any natural coyote regions) - which they did. At the time, I didn't personally need a new catio, but over time I have mentioned them to several of my clients. Well finally, my catio needed replacement. (The problem with most wood catios is dryrot and termites; (note, using cedar alone can get very expensive; and pressure treated wood is toxic)) - so I finally made the leap and bought from Habitat Haven. (By the way, I did check out other products, but I felt theirs' was the most secure)

Like I said, I am so happy I did - not only is it solidly sturdy and strong, but it has a much cleaner look than my previous catios. Plus, the instructions were well written and easy to understand (I had never worked with metal mesh before - so I was surprised by how easy it was. It only took me 4 days to fully install (with shelves) two window boxes and a custom 8' four-sided enclosure).

If there was any advice I could provide (and this is not a negative) it would be....if you plan to cut more than one opening - the wire cutters are good, but....let's just say, I was not patient enough...so I went to a Dremel tool pretty quickly. Otherwise, all the hand tools worked great.

I didn't need to reach out to their customer service department during installation, but I have reached out to them several times since (I am now expanding my catio). Their customer service always responds quickly and answers my questions fully. (AJ is awesome!) I only mention this because even if you have questions during installation - they are very responsive and I feel confident recommending both their product and service.

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Habitat Haven
Jura H.
Happy Cats

I'm so pleased with the My Own Den. But not as pleased as the cats! Fresh air and sunshine while staying safe makes for a higher quality of life for the kitties. So glad I found your website! Thank you!

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Habitat Haven
John W.
Cats are very happy campers!

Here’s our catio attached to our fifth wheel trailer. Thanks to you and your team!

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Habitat Haven
JO A.C.
Cats love it but it came with the door on the wrong side

When I received the pallet we noticed about 6 of the boards were cracked/split. AJ immediately replaced them and we got ready to put together the Catio. I had ordered the door on the left side but it came with the door on the right side. Luckily the door swing fit where we wanted to install it. Overall it is well made and the cats love it. I have had many compliments and several friends asking about your company.

Hi Jo Anne! We are so glad to hear you are happy with your experience overall! Also, always great to hear that the new residents love it! Regarding the door placement, this is seemingly just a bit of confusion on assembly. Your catio features a reversible design which allows for human entry door placement on either side of the catio. By simply reversing the panels during assembly, the human entry door would have been on the side you had intended. Luckily, it seems that it worked out for the best but if you wanted to disassemble and reconfigure it technically would be possible to switch the door position! Please get in touch with us directly if you would like to review this in more detail!

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Habitat Haven
Tisa D.
Thank goodness I found Habitat Haven

Thank goodness I found Habitat Haven and friends to help me design and install what has turned out to be a wonderful solution to a new neighbor ( who was not feline friendly) . My 5 rescues came from the wooded area behind my yard and were indoor/outdoor cats for years! Last summer I was forced to find a solution that allow them fresh air and exercise but still kept them safe.

I built a tunnel from a cat door that crosses the yard to get the kitties out to the two enclosures. There are 2 tunnels connecting the enclosures which are built straddling a healthy wisteria. I now have a garden of ferns, mosses and morning glory vines added so it is as natural an area possible. Inside there is room for my chair as well as their little hut with cushioned sleeping area. Sod did not take so they now have foam scratch pads on both floors.

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Habitat Haven
Catherine B.
Camping Cats!

These folks will help you with any design that fits your needs. We bought an RV so we could enjoy vacations with our cats in tow. I can't say they love the RV as much as we do, but they are not being boarded and that's something that I love. We wanted to give them extra space and an opportunity to go outside without potential escape or harm. This catio does all that. Habitat Haven helped us design it so it is portable and sturdy without having to compromise the exterior of the RV. Once we stop and set up the catio they are quick to come out and enjoy the fresh air. And I get to be the crazy cat lady of the RV parks. Folks stop to ask about it all the time. Thanks Habitat Haven!