From start to finish dealing with HH was a pleasure. Communication help and support were exemplary. They planned my two Burmese new fun safe play ground. I took measurements they asked for more. Then in short order renderings we’re sent to me. Upon agreeing the design a few weeks later
the whole packaged arrangement bed on a pallet. Install was actually easier than I thought. One issue, a reversed tunnel was addressed and replaced at once before they had the wrong piece back. My female Burmese
Loves it and is in it everyday. My male cannot go down stairs-strange cat! I put him in the main area and he goes up the stairs- cats!!!
It looks good works as I wanted and the whole experience was a pleasure. Highly recommended.
It gives me peace of mind they they are not going to be eaten by a Predator also it is there choice to go out when they want too.
I've had a cateo for yrs but found Habitat Haven & have been able to upgrade my cats fun! I absolutely love & appreciate the sturdiness of my enclosures & the uniqueness of the tunnels & bridges! I'm definitely not done yet!
It's nice to know our cats can enjoy the outdoors as they wish. All of our cats are rescues, two of which were afraid to go outside as they were previously attacked by larger animals. Now they can remain safe and close to the house while enjoying the fresh air and sun. Several of them enjoy the rain as well...
The catio works as described and the customer service is very good. My only issue was damage during shipment however the unit was replaced very quickly without hassle. Habitat Haven allowed me to submit a design which they could match using their many shapes and sizes. Thank you Habitat Haven!
We have a covered patio off of our bedroom, and Habitat Haven made panels we could attach to cover the window and door openings, with a people-sized gate in the door panel so we have easy access in and out. The cats go in and out through a flap in our bedroom slider's screen. They spend a lot of time there, alone or with us.
We had difficulties with the panel sizes and condition of the first shipment we received, but Jennifer was very responsive and they sent us a new set very quickly.
My two cats are warming up slowly to the idea of being able to go outside. It’s really hot during the day now, but I think they will be fully comfortable and love it by Fall. It’s a great catio - all my friends with cats are jealous!!
My cats love this enclosure in the winter, spring, fall, and summer. I didn't think they would be satisfied with not going totally outside, but they are! I am relieved that they are safe, even if we are not home. I am in the process of ordering a custom flap for the bedroom window where the tunnel connects. I need to decide if another tunnel out the bedroom window is feasible. We occasionally have bottleneck issues with the big cats not allowing the small cats to pass by. As the song goes, "life is a highway!".