This is a well designed and produced outdoor cat space. A real quality product, with easy access for help with assembly. It’s also attractive in the yard and so I love it as much as the cat does. I would recommend habitat haven to anyone looking for a way to let the cat outdoors without the risks of harm from local wild creatures. One of my better purchases!
Overall it is great. I don’t understand why the planks are so narrow. We secured 2 planks together so it was roomier for the cats. It’s a shame it does t come with a combination of shelves and planks. We ended up improvising. I tried to buy more but they charge over $300 for shipping. So it was cheaper for us to use a different board of our own. We would love to buy more but not if the shipping is $300 for a $10 item
Thank you for your review! All of our pre-designed catios come with standard 8' wide western red cedar boards. There are options to upgrade to 12' wide boards. We sincerely apologize if our website misquoted you for freight shipping on a small parcel order. This can happen from time to time due to the endless customization of sizes and lengths with our products. If this ever does happen again in the future, please feel free to reach out to our customer service team and we will get this fixed for you immediately.
The pricing was more than we wanted to pay, but we appreciated the set up and design options and customization to our needs, and that this is made in the USA. I'd rather support manufacturers in this country, and I expect to pay more for that level of quality. It was fairly easy to assemble, after unpacking it, which was a little more difficult. It's packed tight with good padding so nothing moves and gets bent or scratched on the delivery truck.
The staff of Habitat Haven went above and beyond helping me to decide on a design that was within our budget and to answer every question. I must confess that we bought wood locally for the flooring and cut it to the needed length. The floor board