We couldn’t be more pleased with both the catio and support provided by your staff. We have such peace of mind knowing the cats can enjoy the out of doors safely!
We are not at all handy, but my husband and I successfully put together a My Own Den Petit this weekend. We received it late 2023 but had to wait a few weeks for the snow and ice to melt in our back garden. It really wasn’t too hard, and we know our cats are gonna love it.
The team at Habitat Haven was great to work with and very responsive. It took a few weeks to figure out what we wanted and how it would be configured, then waited a reasonable 4- 5 weeks and our modules shipped! When the pallet arrived, we could easily put together the various stairways and tunnels. The instructions were a little generic and some of the modules weren't quite readily aligned, but these issues were easy to overcome. I wouldn't hesitate to buy again from these folks (we already have the Purrfect Cat Fence). And the proof of success was when we let our two little boys out and they raced back and forth and love it! See the pictures.
Well I'm a 56 year old woman and I put the lions den together myself mainly because the handyman wanted about half the cost of the enclosure to install it. I didn't have enough clips to do what the instructions said...every 4th square. The tool to enclose the clips around the wire was not made for a woman's hand. It was awkward. Those were minor flaws and the design help was great. I had to do a little creative banging on the tunnel to get it right also. Ava and Vivie use it every day the weather is nice. It took me a week to complete it. I'll do it again for the backyard. The quality is very high and the enclosure is beautiful!! Thanks so much 🙏
Jen with customer service was a tremendous help! I wanted the tunnels under the eaves & a bit away from the house - if house painting needed & to keep the kitties dry - then the tunnel extended out 90 degrees. Installation went smoothly!! I will be purchasing the Lion's Den next as I still need to create the foundation and this will connect to the tunnel. Three kitties venture in and out on their own and love it - as do I ... The 4th kitty hasn't mastered the cat door yet... Can't wait til the next phase!
We have two cats, both are rescued. One of them has pretty much hidden under the blankets on the bed since her adoption. She would only come out to demand attention in the evenings. Since building our catio, she’s been out there sleeping, climbing, and playing almost all the time. She even sits in the windows of our house and watches people go by now. She is so much happier having a safe outdoor space.
If it wasn't for Don on the service team and the other helpful staff, I likely would have been afraid to order the catio. You helped me to decide what form of catio would work the best with the space I have, worked with me to ensure the dimensions were correct, and kept me informed as to the status of my order.
Now, my six skitty kitties spend hours (especially at night) going back and forth into the 48" x 48" x 36" catio which they access through a kitty door in the guest bath. It gives them outdoor time and there is room enough for a cat tree scratching post, so they can play, rest, and see all of the activity in the garden.
Since I am in a neighborhood where kitties are not supposed to run loose, this has been a great option. The catio is sturdy and well-made, and the white coating blends in beautifully with the white railing on the patio. I even added some mini lights on top of the unit to provide a little glow for the kitties during the evening hours.