We absolutely love the new catio! It took my husband and step son a whole day to put together but they took their time to make sure it was done correctly. The materials are all high quality. The cats are really enjoying spending lots of time in it and our most active kitty even seems a little more relaxed! :)
When we opened the tower packaging we noticed the top of the tower had been damaged in transit. So I called Habitat Haven and spoke with Matt, who was very helpful and said they would send a new top to replace the damaged part. We received the part a few days later. This company’s customer service is outstanding!
I purchased the cat tunnel to connect the main house to the cabana. The cat love it. Everyone who comes over comments and just marvles about how cool it is.
I purchased this unit second hand off craigslist for the steal of the century. The original owners had it for over 8 years outside and unprotected in all weather here in the mid-atlantic. I came along and disassembled and reassembled in my carport. The cats love it and am now starting cat-door training. We even have a few neighbor cats come to check it out and scratch their heads over it. I needed some additional parts for the shelving and the customer service and shipping was excellent. I highly recommend this company for both lasting product and continuing service.
My F1 Savannah cat used to run away when we were opening the door. We lost him for a several days a couple of times. Now both of my cats can enjoy their outdoor space whenever they want. I had great cooperation from the guru at Habitat Haven to help me design a solution that would be cost effective for me. The material is good quality and everything came up precut with a set of tools to facilitate the installation.
My two cats just love their outdoor enclosure. They wait by the window until it is opened each day, and they are in and out all day long, basking in the sun, watching the bugs and birds, exploring plants, and having a blast. I have added scratching posts, hammocks, hanging toys and stairs, which they all love. But mostly they love the tunnels. I don't know what it is about the tunnels, but make sure you get at least 2!! So happy with this purchase! It is a well made product. You need at least 2 people to build it, 4 is even better. Ours was a tight fit between house and wall, which made it tricky, but very sturdy when finished.